Frequently Asked Questions

•	What is Point of Sale ?
•	Why do I need a Point of Sale system ?
•	How many Point of Sale stations can I have in one store ?
•	I have multiple stores, can I connect them all together ?
•	Can Mainstar POS communicate with other accounting software ?
•	Can I manage account customers with Mainstar POS ?
•	How can Mainstar POS help me control my inventory ?
•	Do I have to enter all my inventory in manually ?
•	I don’t want my employees to have the ability to do certain things such as see my costs, print reports, etc. What can I do ?
•	I want to sell online, can I do that with Mainstar POS ?
•	Do you provide on-location support or only phone support ?
•	What is Point of Sale ?
	POS or Point Of Sale is a combination of computer software and hardware that processes and records retail sales at the point of purchase.
•	Why do I need a Point of Sale system ?
	That’s a really great question that we think we can answer. A Point of Sale system is meant to help you, the owner, or the manager, keep better care of your customers, manage your inventory efficiently, reduce labor costs, and prevent employee theft among many other benefits.
•	How many Point of Sale stations can I have in one store ?
	There is no limit to the number of stations or stores that you can have. Mainstar POS is able to connect as many stations and stores as you may need.
•	I have multiple stores, can I connect them all together ?
	Yes. Mainstar POS can be set up to operate as a main office - which gives you the ability to control multiple stores from your computer - just as if you were in the store. Change prices, view sales reports, manage employee schedules, and more. All from one computer.
•	Can Mainstar POS communicate with other accounting software ?
	Yes. All reports generated with Mainstar POS can be exported to MS Excel for use with QuickBooks, PeachTree, or any other accounting software that can import information.
•	Can I manage account customers with Mainstar POS ?
	Yes. Mainstar POS provides a complete account management module, and a basic accounting management module that can produce monthly/quarterly/yearly statement, balances, and more.
•	How can Mainstar POS help me control my inventory ?
	We recognize the amount of work needed to maintain an accurate inventory count, that is why we provide a simple, yet robust inventory management module with functions that include: inventory count, random inventory checks, critical and red-levels (for automatic ordering), and more. We also provide flexible wireless inventory solutions. Click Here for more info
•	Do I have to enter all my inventory in manually ?
	No. We provide over 120,000 items built in and ready to scan from vendors like True Value, Orgill, Five Star, and others. Click Here for more info
•	I don’t want my employees to have the ability to do certain things such as see my costs, print reports, etc. What can I do ?
	Our POS software includes a very flexible permission system that gives you, the owner, full control over who will see what.
•	I want to sell online, can I do that with Mainstar POS ?
	Yes, Mainstar POS provides easy to integrate iStore solutions. With our iStore eCommerce website you will be able to start selling online within 24 hours*
•	Do you provide on-location support or only phone support ?
	Our local technicians are ready to assist you with any problem your system might have. From hardware problems to software problems - We will be there to help you.